Thank you for choosing to be part of our community at Citizen Heights (“company”, “we”,
“us”, or “our”). We are committed to protecting your personal information and your right to
privacy. If you have any questions or concerns about our policy, or our practices with regards to
your personal information, please contact us at info@citizenheights.com/.
When you visit our website citizenheights.com, mobile application, and use our services, you
trust us with your personal information. We take your privacy very seriously. In this privacy
notice, we describe our privacy policy. We seek to explain to you in the clearest way possible
what information we collect, how we use it and what rights you have in relation to it. We hope
you take some time to read through it carefully, as it is important. If there are any terms in this
privacy policy that you do not agree with, please discontinue use of our Sites or Apps and our
services.
This privacy policy applies to all information collected through our website (such as
citizenheights.com), mobile application, (“Apps”), and/or any related services, sales, marketing
or events (we refer to them collectively in this privacy policy as the “Sites”).
Please read this privacy policy carefully as it will help you make informed decisions about
sharing your personal information with us.
Personal information you disclose to us
We collect personal information that you provide to us such as name, address, contact
information, passwords and security data, payment information, and social media login data.
We collect personal information that you voluntarily provide to us when registering at the
Sites or Apps, expressing an interest in obtaining information about us or our products and
services, when participating in activities on the Sites or Apps (such as posting messages in our
online forums or entering competitions, contests or giveaways) or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us
and the Sites or Apps, the choices you make and the products and features you use. The
personal information we collect can include the following:
Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.
Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.
Social Media Login Data. We provide you with the option to register using social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the Information described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS” below.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information – such as IP address and/or browser and device characteristics
– is collected automatically when you visit our Sites or Apps.
We automatically collect certain information when you visit, use or navigate the Sites or Apps.
This information does not reveal your specific identity (like your name or contact information) but
may include device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Sites or Apps and other technical
information. This information is primarily needed to maintain the security and operation of our
Sites or Apps, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
You can find out more about this in our Cookie Policy.
Information collected through our Apps
In Short: We may collect information regarding your geolocation, mobile device, push
notifications, when you use our apps.
If you use our Apps, we may also collect the following information:
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, social media
platforms, and other outside sources.
We may obtain information about you from other sources, such as public databases, joint
marketing partners, social media platforms (such as Facebook), as well as from other third
parties. Examples of the information we receive from other sources include: social media profile
information (your name, gender, birthday, email, current city, state and country, user
identification numbers for your contacts, profile picture URL and any other information that you
choose to make public); marketing leads and search results and links, including paid listings
(such as sponsored links).
We process your information for purposes based on legitimate business interests, the fulfillment
of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Sites or Apps for a variety of business purposes
described below. We process your personal information for these purposes in reliance on our
legitimate business interests (“Business Purposes”), in order to enter into or perform a contract
with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal
obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to
each purpose listed below.
We use the information we collect or receive:
We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
We only share and disclose your information in the following situations:
We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to
access or store information. Specific information about how we use such technologies and how
you can refuse certain cookies is set out in our Cookie Policy.
Yes, we use Google Maps for the purpose of providing better service.
This website, mobile application, or Facebook application uses Google Maps APIs. You may
find the Google Maps APIs Terms of Service here. To better understand Google’s Privacy
Policy, please refer to this link.
By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service.
You agree to allow us to obtain or cache your location. You may revoke your consent at
anytime. We use information about location in conjunction with data from other data providers.
If you choose to register or log in to our websites using a social media account, we may have
access to certain information about you.
Our Sites or Apps offer you the ability to register and login using your third party social media
account details (like your Facebook or Twitter logins). Where you choose to do this, we will
receive certain profile information about you from your social media provider. The profile
Information we receive may vary depending on the social media provider concerned, but will
often include your name, email address, friends list, profile picture as well as other information
you choose to make public.
We will use the information we receive only for the purposes that are described in this privacy
policy or that are otherwise made clear to you on the Sites or Apps. Please note that we do not
control, and are not responsible for, other uses of your personal information by your third party
social media provider. We recommend that you review their privacy policy to understand how
they collect, use and share your personal information, and how you can set your privacy
preferences on their sites and apps.
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy
policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set
out in this privacy policy, unless a longer retention period is required or permitted by law (such
as tax, accounting or other legal requirements). No purpose in this policy will require us keeping
your personal information for longer than the period of time in which users have an account with
us.
When we have no ongoing legitimate business need to process your personal information, we
will either delete or anonymize it, or, if this is not possible (for example, because your personal
information has been stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion is possible.
We aim to protect your personal information through a system of organizational and technical
security measures.
We have implemented appropriate technical and organizational security measures designed
to protect the security of any personal information we process. However, please also remember
that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to
protect your personal information, transmission of personal information to and from our Sites or
Apps is at your own risk. You should only access the services within a secure environment
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the
Sites or Apps, you represent that you are at least 18 or that you are the parent or guardian of
such a minor and consent to such minor dependent’s use of the Sites or Apps. If we learn that
personal information from users less than 18 years of age has been collected, we will deactivate
the account and take reasonable measures to promptly delete such data from our records. If
you become aware of any data we have collected from children under age 18, please contact us
at info@ctizenheights.com.
You may review, change, or terminate your account at any time.
If you are resident in the European Economic Area and you believe we are unlawfully
processing your personal information, you also have the right to complain to your local data
protection supervisory authority. You can find their contact details here:
http://ec.europa.eu/justice/dataprotection/bodies/authorities/index_en.htm
Technology Providers
Citizen Heights partners with several technology providers in order to deliver the best
possible online experience to visitors. We encourage you to familiarize yourself with the Privacy
Policies of these providers by following the links below:
http://mailchimp.com/legal/privacy/
https://planning.center/privacy/
https://www.givingfire.com/privacy
https://www.subsplash.com/legal/privacy/
http://churchonlineplatform.com/privacy
https://policies.google.com/privacy?hl=en
Promotions
Citizen Heights may run promotions on our websites that require submission of
personally identifiable information by participants. Citizen Heights may use the
information collected in the aggregate so we can determine, for example, how many visitors to
our website participated in the promotion. Promotions are subject to change without notice.
Disclaimer of Reliability:
Citizen Heights makes no representations or warranties regarding the condition or
functionality of this website, its suitability for use, or that this web service will be uninterrupted or
error-free.
Disclaimer of Damages:
By using an Citizen Heights website, you assume all risks associated with the use of the
site, including any risk to your computer, software or data being damaged by any virus,
software, or any other file that might be transmitted or activated via an Citizen Height
website or your access to it. Citizen Heights shall not be liable for any damages of any
kind (general, special, incidental or consequential damages, including, without limitation, lost
revenues or lost profits) resulting from the use or misuse of the information contained in an
Citizen Heights website.
Disclaimer of Endorsement:
Reference herein to any specific commercial product, process, or service by trade name,
trademark, manufacturer, or otherwise, does not necessarily constitute or imply endorsement,
recommendation, or favoring by Citizen Heights. The views and opinions of authors
expressed herein do not necessarily state or reflect those of Citizen Heights, and shall
not be used for advertising or product endorsement purposes.
Copyrights and Trademarks:
Copyright (c) 2019 Citizen Heights All Rights Reserved
All material on this website is copyrighted by Citizen Heights, except for some material
that is copyrighted by others and used here by permission. Copyrighted material may not be
copied, reproduced or otherwise used for commercial purposes without the written permission of
the copyright holder. This site also contains some trademarks, which may not be appropriated
by persons other than the trademark owner and may not be used contrary to trademark law. If
you wish to request permission to use materials in a manner otherwise prohibited herein, please
send an email to: info@citizenheights.com or contact us via telephone at 202.244.2535
Account Information
If you would at any time like to review or change the information in your account or terminate
your account, you can:
● Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, some information may be retained in our files
to prevent fraud, troubleshoot problems, assist with any investigations, and/or comply with legal
requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If
you prefer, you can usually choose to set your browser to remove cookies and to reject cookies.
If you choose to remove cookies or reject cookies, this could affect certain features or services
of our Sites or Apps. To optout of interest based advertising by advertisers on our Sites or Apps
visit http://www.aboutads.info/choices/.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by
clicking on the unsubscribe link in the emails that we send or by contacting us using the details
provided below. You will then be removed from the marketing email list – however, we will still
need to send you service-related emails that are necessary for the administration and use of
your account. To otherwise opt-out, you may:
● Access your account settings and update preferences.
Yes, if you are a resident of California, you are granted specific rights regarding access to your
personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our
users who are California residents to request and obtain from us, once a year and free of
charge, information about categories of personal information (if any) we disclosed to third
parties for direct marketing purposes and the names and addresses of all third parties with
which we shared personal information in the immediately preceding calendar year. If you are a
California resident and would like to make such a request, please submit your request in writing
to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the
Sites or Apps, you have the right to request removal of unwanted data that you publicly post on
the Sites or Apps. To request removal of such data, please contact us using the contact
information provided below, and include the email address associated with your account and a
statement that you reside in California. We will make sure the data is not publicly displayed on
the Sites or Apps, but please be aware that the data may not be completely or comprehensively
removed from our systems.
Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated
by an updated “Revised” date and the updated version will be effective as soon as it is
accessible. If we make material changes to this privacy policy, we may notify you either by
prominently posting a notice of such changes or by directly sending you a notification. We
encourage you to review this privacy policy frequently to be informed of how we are protecting
your information.
If you have questions or comments about this policy, you may email us at
info@citizenheights.com or by post:
Citizen Heights
4100 River Rd NW
Washington, DC 20016
United States